Bedeen Cleaning Services ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect when you use bedeenservices.co.uk, why we collect it, and the rights you have over it, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Bedeen Cleaning Services, 50 Princes Street, IP1 1RJ, Ipswich, Suffolk. You can contact us at info@bedeenservices.co.uk or 01473 572431.

Information We Collect

  • Contact details you give us through our booking and contact forms, such as your name, email address, phone number, and property address.
  • Details about the cleaning service you request, including preferred dates, times, and any special requirements.
  • Basic technical data such as your browser type and pages visited, collected automatically to help us keep the site working properly.

How We Use Your Information

  • To respond to enquiries and provide accurate quotes.
  • To arrange, confirm, and manage cleaning appointments.
  • To send booking-related updates, such as confirmations or rescheduling.
  • To keep our website secure and improve how it performs.

We only use your data for the purposes above and never sell your personal information to third parties.

Legal Basis For Processing

We process your data on the basis of contract (to provide the cleaning services you request), legitimate interest (to respond to enquiries and improve our service), and, where applicable, your consent.

How Long We Keep Your Data

We retain personal data only for as long as necessary to provide our services, meet legal or accounting obligations, and resolve any disputes. Enquiry and booking details are typically retained for up to 6 years to satisfy UK record-keeping requirements.

Sharing Your Information

We do not share your personal data with third parties except where required to deliver our services (for example, payment processing) or where we are legally required to do so.

Cookies

Our website may use essential cookies required for the site to function correctly. We do not use cookies for third-party advertising.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data, where applicable.
  • Object to or restrict how we process your data.
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@bedeenservices.co.uk or call 01473 572431.